Hospitality solutions
WhatsApp Automation for Hotels, Resorts and Restaurants
Guests expect quick, warm communication from booking to checkout. WhatsApp automation handles confirmations, directions, requests and reviews so your team can focus on hospitality itself.
Hospitality business
Automated conversation
What time is check-in and is airport pickup available?
10:12Check-in is from 2:00 PM. Airport pickup is available; would you like me to arrange it for your arrival on the 14th?
10:15Common challenges
What slows hospitality businesses down
- Guests call repeatedly for directions, check-in times and amenities.
- Table and room enquiries are missed during busy hours.
- Reviews are rarely requested at the right moment.
What we automate
WhatsApp automation for hospitality
Booking confirmations
Instant confirmation with dates, policy and location.
Pre-arrival information
Check-in time, directions and add-on offers before the stay.
In-stay requests
Housekeeping, room service and concierge requests routed to the right team.
Restaurant reservations
Table booking with confirmation and reminders.
Post-stay reviews
Feedback and review requests sent at the right time.
Our approach
How we set up WhatsApp for a hospitality business
- Step 1
Understand your enquiries and seasons
We map the questions customers ask, when demand peaks and where follow-ups fall through.
- Step 2
Configure flows, templates and CRM
Conversations, campaign templates and pipeline stages are built for your products and team.
- Step 3
Launch, train and refine
Your team is trained on the inbox and mobile app; we review real conversations and improve weekly.
FAQ
Hospitality FAQs
Questions we hear from businesses in this industry.
Yes. Enquiry flows can collect event dates, guest counts and requirements and route them to your events team.
Yes, to opted-in guests through approved marketing templates.
Services for hospitality
WhatsApp
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WhatsApp CRM
A WhatsApp CRM that keeps leads, conversations, follow-ups and your sales pipeline in one place.
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Website Development
Business, ecommerce and custom website development with fast performance, SEO foundations and WhatsApp integration.
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See WhatsApp automation built for hospitality
Book a free demo and we will walk through flows and campaigns designed for businesses like yours.