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Vyapar Automation
العربية

WhatsApp Chatbot

WhatsApp Chatbots That Answer, Qualify and Hand Over Gracefully

A good WhatsApp chatbot does three things well: it answers the questions customers ask most, it collects what your team needs to help, and it knows when to step aside. Vyapar Automation builds both structured menu bots and AI-assisted chatbots that are trained on your own products, policies and FAQs.

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Bright Minds Academy

Business account

Which courses do you offer for Class 11 students?

5:40 PM

Hi! For Class 11 we offer JEE Foundation, NEET Foundation and Commerce (CA Foundation). Which are you interested in?

JEE Foundation
NEET Foundation
Commerce

NEET Foundation. What are the fees and batch timings?

5:41 PM

NEET Foundation (Class 11): ₹48,000/year, batches Mon–Sat 4–6 PM or 6–8 PM. Sharing the brochure 📄 Would you like a counsellor to call you?

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Trusted by businesses across jewellery, education, real estate and more

  • Mukunda Jewellers
  • Medha Edutech
  • Nandi Jewellers
  • Pure Pleasure
  • Aarna Developers
  • Vidhya Bharati Schools

What's included

What our WhatsApp Chatbot service covers

  • Interactive menus and lists

    Button and list-based flows that guide customers to answers in a few taps.

  • AI answers from your content

    Free-text questions answered from your approved catalogue, FAQs and documents.

  • Lead qualification

    Collects requirement, budget, location and timing and scores the lead automatically.

  • Live data lookups

    Order status, appointment slots, course availability or pricing fetched from your systems.

  • Human hand-off

    Escalation to the right team with a conversation summary and collected details.

  • Multilingual conversations

    Flows in English, Hindi, Telugu or other languages your customers prefer.

Menu bots, AI bots and when to use each

A rule-based chatbot presents options as buttons and lists. It is predictable, fast to build and ideal for structured tasks such as booking an appointment, checking order status or choosing a course. Customers tap rather than type, so there is little room for misunderstanding.

An AI chatbot understands free-text questions and answers from a knowledge base built from your catalogue, website and documents. It suits businesses with many products or detailed policies. Most of our deployments combine both: AI for open questions, structured flows for transactions, and a clear path to a human for anything sensitive.

Built on your content, connected to your systems

We train AI chatbots only on material you approve, add guard-rails for what they must not answer, and log every conversation for review. Bots can look up order status, available slots or stock from your systems, and write qualified leads to your CRM with tags your sales team understands.

Book a free demo and we will walk through how this would work for your business, with your products, your customers and your team.

Use cases

WhatsApp Chatbot in practice

Examples of how businesses in different industries put this to work.

FAQ

WhatsApp Chatbot FAQs

Questions businesses ask before getting started.

It is software connected to your WhatsApp Business number that automatically responds to customer messages using menus, rules or AI, and can perform tasks such as collecting leads or sharing order status.

We restrict AI bots to your approved knowledge base, configure them to say when they do not know, and route those cases to a person. Conversations are logged so answers can be reviewed.

Yes. Flows can be built in multiple languages, and customers can choose their language at the start of the conversation.

A focused menu bot can be live within one to two weeks after API setup. AI bots with integrations take longer depending on content and systems.

Always. Every flow includes a path to a person, and agents can take over any conversation from the team inbox.

Related services

Ready to put whatsapp chatbot to work?

Book a free demo and we will walk through how this would work for your business, with your products, your customers and your team.

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