Case Studies

Helping Businesses Work Smarter With Automation

Each case study outlines the business challenge, the WhatsApp automation and CRM solution we propose, and the benefits it is designed to deliver. Stories are marked as proposed use cases until the client has reviewed and approved the published version.

MJMukunda JewellersJewellery & Retail
Challenge
Collection launches and festive offers reached only the customers who happened to walk in, and enquiries from social media were handled from personal phones with no record of who had been followed up.
Solution
WhatsApp campaign templates for new collections and festive promotions, sent to segmented past buyers.
Benefit
Every enquiry is recorded with its source and status.
Read case study Proposed use case
MEMedha EdutechEducation & EdTech
Challenge
Course enquiries arrived across website forms, calls and WhatsApp during intake periods, and counsellors spent most of their time repeating course details rather than converting serious students.
Solution
An automated course-enquiry flow that shares programme details and collects the student's background.
Benefit
Students receive course information immediately, at any hour.
Read case study Proposed use case
NJNandi JewellersJewellery & Retail
Challenge
Loyal customers were not hearing about new arrivals or offers between visits, and there was no structured way to keep in touch with them.
Solution
Customer engagement campaigns with product imagery and showroom CTAs.
Benefit
Customers hear about new collections directly on WhatsApp.
Read case study Proposed use case
PPPure PleasureConsumer Products
Challenge
Product enquiries and order-related questions competed for the same attention, and customers often waited for answers to simple questions.
Solution
Customer support automation for common product and order questions.
Benefit
Common questions are answered instantly.
Read case study Proposed use case
ADAarna DevelopersReal Estate
Challenge
Property enquiries from ads and portals went cold before executives could respond, and site visits were missed without reminders.
Solution
Property enquiry management with instant project information on WhatsApp.
Benefit
Buyers get floor plans and pricing immediately.
Read case study Proposed use case
VBVidhya Bharati SchoolsEducation
Challenge
Admission enquiries peaked each season while parent communication relied on paper circulars and phone calls that were easy to miss.
Solution
Admission enquiry flows that collect class, campus and contact details.
Benefit
Parents receive announcements on the channel they already use.
Read case study Proposed use case

Want a plan like this for your business?

Book a free demo and we will outline the challenge, the solution and the expected outcomes for your company.

Book Your Free Demo Contact Our Team