Case study · Education

Vidhya Bharati Schools: Organising Customer Communication on WhatsApp

Admission enquiries peaked each season while parent communication relied on paper circulars and phone calls that were easy to miss.

VBVidhya Bharati SchoolsProposed use case · pending client approval

The challenge

Admission enquiries peaked each season while parent communication relied on paper circulars and phone calls that were easy to miss.

The solution

Admission enquiry flows that collect class, campus and contact details.
Parent communication templates for circulars, events and holidays.
Automated reminders for fees, meetings and school announcements.

Business benefits

Parents receive announcements on the channel they already use.
Admission enquiries are captured and assigned during peak season.
Reminders go out on time without staff calling each parent.

This case study describes the solution designed for Vidhya Bharati Schools. It does not report measured results. Metrics and quotations are published only after they are verified and approved by the client.

Industry

More WhatsApp automation for education & edtech

Admission enquiries, course information, fee reminders and parent communication.

View Education & EdTech solutions

Services used in this solution

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