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Transform Your Business with WhatsApp Automation & Smart Technology

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Vyapar Automation
العربية

Jewellery & Retail solutions

WhatsApp Automation for Jewellers and Retail Brands

Jewellery is bought on trust and occasion. Customers want to see the piece, ask about weight and making charges, and be remembered when a festival or wedding approaches. WhatsApp is where those conversations already happen; we make them organised, timely and personal at scale.

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Jewellery business

Automated conversation

Hi, I saw the antique necklace set on Instagram. Is it available in 22K?

10:12

Welcome to the showroom on WhatsApp! Yes, the antique necklace set is available in 22K. Would you like the approximate weight and making charges, or to book a showroom viewing?

10:15

Weight and charges please

11:18

The set is approximately 38 g with making charges at 14%. Today's rate applies at billing. Shall I reserve it for a viewing this week?

11:21
Type a message

Common challenges

What slows jewellery & retail businesses down

  • Enquiries from Instagram, website and walk-ins land on different phones and are lost.
  • Festive and wedding-season campaigns are sent manually, late, or not at all.
  • Staff cannot remember every customer's preferences and past purchases.
  • Follow-ups after a showroom visit depend on individual salespeople.

What we automate

WhatsApp automation for jewellery & retail

  • New collection broadcasts

    Image or video templates with Visit Showroom and Enquire buttons, sent to segmented past buyers.

  • Product enquiry handling

    Instant replies with product details, availability and a path to a showroom executive.

  • Festive campaigns

    Pre-scheduled Akshaya Tritiya, Dhanteras and wedding-season offers with rate-day reminders.

  • Customer profiles and occasions

    Preferences, purchase history and anniversary or birthday reminders for personal outreach.

  • Post-visit follow-up

    Automatic thank-you and follow-up sequence after every showroom visit.

Our approach

How we set up WhatsApp for a jewellery & retail business

  1. Step 1

    Understand your enquiries and seasons

    We map the questions customers ask, when demand peaks and where follow-ups fall through.

  2. Step 2

    Configure flows, templates and CRM

    Conversations, campaign templates and pipeline stages are built for your products and team.

  3. Step 3

    Launch, train and refine

    Your team is trained on the inbox and mobile app; we review real conversations and improve weekly.

FAQ

Jewellery & Retail FAQs

Questions we hear from businesses in this industry.

Yes, as an opted-in utility or marketing template, scheduled daily or on request.

One business number with a shared inbox routes conversations by showroom, or separate numbers per branch are connected to the same CRM.

Yes. Catalogue messages, PDF look-books and image carousels can be sent in conversation or as campaign templates.

Services for jewellery & retail

See WhatsApp automation built for jewellery & retail

Book a free demo and we will walk through flows and campaigns designed for businesses like yours.

Book Your Free DemoContact Our Team