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Vyapar Automation
العربية

WhatsApp API Integration

WhatsApp API Integration With the Software You Already Use

WhatsApp becomes far more useful when it is wired into your systems: an order placed in your store sends a confirmation, a lead on your website opens a WhatsApp chat, a payment due in your accounting software triggers a reminder. Vyapar Automation designs and builds these integrations on the official WhatsApp Business Platform.

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order.shipped → WhatsApp template200 OK
POST /v21.0/{phone_number_id}/messages
{
  "messaging_product": "whatsapp",
  "to": "+91 98••• •••21",
  "type": "template",
  "template": {
    "name": "order_shipped_v2",
    "language": { "code": "en" },
    "components": [{
      "type": "body",
      "parameters": [
        { "type": "text", "text": "Neha" },
        { "type": "text", "text": "#48213" },
        { "type": "text", "text": "Thu, 6 Nov" }
      ]
    }]
  }
}

Your system

Order placed

Vyapar Automation

Template rendered

WhatsApp

Delivered · Read

Trusted by businesses across jewellery, education, real estate and more

  • Mukunda Jewellers
  • Medha Edutech
  • Nandi Jewellers
  • Pure Pleasure
  • Aarna Developers
  • Vidhya Bharati Schools

What's included

What our WhatsApp API Integration service covers

  • CRM integration

    Sync contacts, log conversations and trigger messages from lead stage changes.

  • Website and forms

    Click-to-chat buttons, contextual conversation starters and chat widgets.

  • Ecommerce events

    Order, shipping, delivery and abandoned-cart messages from your store platform.

  • ERP and accounting

    Invoice, payment due and receipt notifications from your finance systems.

  • Webhooks and callbacks

    Incoming messages and delivery statuses pushed to your software in real time.

  • Custom APIs

    Bespoke endpoints for software without native WhatsApp support.

Integration patterns we build

Outbound notifications are the most common: your system fires an event, and an approved template message is sent with the right details. Two-way integrations go further, so replies update your CRM or ticketing tool, and agents can respond from the system they already use.

Website integrations include click-to-WhatsApp buttons, forms that start a conversation with context, and embedded chat widgets. For ecommerce platforms, we connect order, shipping and abandoned-cart events; for ERPs and accounting tools, invoice and payment reminders.

Built to be reliable

Integrations handle template variables, retries, delivery callbacks and opt-out checks, and log every message for audit. We document each integration so your technical team can maintain it, and we provide ongoing support when Meta updates the platform.

Book a free demo and we will walk through how this would work for your business, with your products, your customers and your team.

Use cases

WhatsApp API Integration in practice

Examples of how businesses in different industries put this to work.

FAQ

WhatsApp API Integration FAQs

Questions businesses ask before getting started.

Any system with an API, webhook support or database access, including popular CRMs, ecommerce platforms, ERPs and custom software. We assess feasibility during discovery.

Not necessarily. We handle the development. Access to your system's API documentation or an administrator is usually sufficient.

Yes. Two-way integrations push incoming messages into your CRM or ticketing tool and can update fields or create tasks based on the content.

Integrations include retries and delivery callbacks, with logs and alerts so failures are visible and can be resolved.

Each notification uses an approved template with variables mapped from your system data. We manage template submission and updates.

Related services

Ready to put whatsapp api integration to work?

Book a free demo and we will walk through how this would work for your business, with your products, your customers and your team.

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